Our FAQ's page

ABOUT VITAFIVE

At vitafive, we send custom gummy vitamin packs for each day of the week, which will be directly sent to you every 4 weeks.

We are based in Dallas Texas and were founded on the values of customization and convenience.

All you need to do is go to our custom builder and choose the vitamins you want in your pack! Once you have chosen your vitamins we will put a daily dose of each one of those vitamins in a pack with your name on the back and send you a 4 week supply of those packs. Simple as that.

Like was stated in the "how does it work" section. Choose the vitamins you want and we will take care of the rest. Once you have ordered it should take around 2-5 days to receive your vitamins! If you ever want to change the schedule on when and where you will receive your vitamins you can always go to your account page to do so.

ABOUT OUR VITAMINS

5 out of 8 of our vitamins are vegan and those vitamins are listed below:

Vegan Vitamins:
Vitamin c
Biotin
Melatonin
Omega-3
Probiotic

The reason our multi, vitamin d3, and calcium & d3 are not vegan is because the vitamin d3 that is in all 3 vitamins is synthesized by an enzyme in sheep's wool.

Every single one of our vitamins are vegetarian friendly.

That being said all of our vitamins are gelatin free as well!

Every single one of our vitamins are allergen free.

Every single one of our vitamins are gluten free.

Because our vitamins are all made from either starch or pectin they do not melt or become stick from hot weather because the strength of the ingredient they derive from.

All of our vitamin doses consist of 2 gummies except for our Calcium and D3. That supplement has 1 gummy.

ABOUT MY ACCOUNT

All you need to do is go to your account page and you will be able to access your shipping info. We also email you with shipping information when the product goes out. If you are still having trouble finding it please feel free to reach out to us via the chat box on our site.

If you go to your account page there is a drop down that allows you to pause for multiple months.

If you go to your account page there is a drop down that allows you to change your schedule.

Just give us a call at 844-848-2555 and our team will help you out. The hours they are open is 9am to 4pm CST M-F. Thanks so much for understanding!

It is super easy to add a member. All yo need to do is go to the pack builder page and there will be a button that says "add to existing subscription"